1. Introduction
Falora is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our services, including:
- Name and email address (when you sign up for our growth audit)
- Company information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device and operating system information
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our website and services
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Microsoft Clarity)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (e.g., Leadinfo)
You can manage your cookie preferences through our cookie consent banner or your browser settings.
5. Data Storage and Security
Your data is stored securely using Supabase, a trusted cloud database provider. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your personal data
To exercise any of these rights, please contact us using the information below.
7. Third-Party Services
We may use third-party services that collect, monitor, and analyze data. These third parties have their own privacy policies addressing how they use such information. Current third-party services include Microsoft Clarity and Leadinfo.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Falora
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Email: privacy@falora.io